View Full Version : Mozilla Thunderbird Problem
paulisded
04-10-2010, 11:21 AM
I use Thunderbird for my work email, which is removed from the server when downloaded into the program. Since I'm too lazy to create an address book, these stored emails are important for my use. Today when I attempted to check email, it appears that my existing account is gone and the "New Account Wizard" pops up. I could go through and enter the settings to resume receiving email, but I really do need those my original inbox. Any advice?
Furtherman
04-10-2010, 11:28 AM
Not sure. I thought you had a giant bird problem, and it was snatching children from their front yards. That, I could assist you.
paulisded
04-10-2010, 11:34 AM
Not sure. I thought you had a giant bird problem, and it was snatching children from their front yards. That, I could assist you.
Ha!
StanUpshaw
04-10-2010, 12:07 PM
Have your Windows user account settings changed (like a different username or something)?
Is there a Thunderbird folder in this path?
C:\Users\********\AppData\Local\Mozilla
paulisded
04-10-2010, 12:13 PM
Have your Windows user account settings changed (like a different username or something)?
No
Is there a Thunderbird folder in this path?
C:\Users\********\AppData\Local\Mozilla
Ok, this is worrisome. There's no AppData folder in the path you describe.
Edit: Wait, there is app data. Sorry. But no Mozilla.
StanUpshaw
04-10-2010, 12:14 PM
You have to put your account username in the spot where the **** are.
If it's not there, try this path:
C:\Users\[userName]\AppData\Roaming\Thunderbird
paulisded
04-10-2010, 12:22 PM
You have to put your account username in the spot where the **** are.
If it's not there, try this path:
C:\Users\[userName]\AppData\Roaming\Thunderbird
Yeah, I know...and it's not there.
StanUpshaw
04-10-2010, 12:26 PM
This looks like it might be a solution:
http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared
paulisded
04-10-2010, 01:32 PM
This looks like it might be a solution:
http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared
I did a system restore and all is right with the world. Thanks for your help.
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