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drjoek
06-19-2009, 02:13 PM
hello bright tech savvy friends
gotta odd one that I turn here for assistance. My email service is aol. Yes i realize its the 21st century but Ive used it since 1992 and it does not cost me anything anymore.
Heres the problem. Aol will not load on my home computer. It appears to be something wrong with the line coming into the house.Internet aqccess is fine I know that sounds very weird but I can load it fine at the office and down here in RI. My daughter just got her colleg lap top and the Aol wont load there either. I cant load theAol program NOR the website I keep getting an error message that says something to the effect that it is unavailable.

Any suggestions
Please dispense with help and not advice to leave AOL
THANKS IN ADVANCE

Dude!
06-19-2009, 02:19 PM
do you have an AOL cd
that you can install/reinstall
on your computer?
are you sure you ran it
on your computer and
your daughter's?

if you are able to get
to internet explorer
type in www.aol.com
and it should bring you
to the aol home page
where you can sign in
to get your email

drjoek
06-19-2009, 02:24 PM
do you have an AOL cd
that you can install/reinstall
on your computer?
are you sure you ran it
on your computer and
your daughter's?

if you are able to get
to internet explorer
type in www.aol.com
and it should bring you
to the aol home page
where you can sign in
to get your email


I dont even have the AOL program loaded on my computers anymore I use the website only
Putting that in the address box brings the error.

Dude!
06-19-2009, 02:27 PM
I dont even have the AOL program loaded on my computers anymore I use the website only
Putting that in the address box brings the error.

huh...then it's over my
pay grade!

drjoek
06-19-2009, 02:27 PM
huh...then it's over my
pay grade!

It seems to be the only website that is having problems
Odd shit

Dude!
06-19-2009, 02:29 PM
It seems to be the only website that is having problems
Odd shit

well it's working fine at
my house

maybe you got some
kind of parental control
block on it or something

one of the geeks will know

boosterp
06-19-2009, 02:38 PM
What OS do you use?

What browser and version do you use?

Any other weird issues with web sites? Visit several in you favorites before answering.

When was the last time you visited AOL?

Open a gmail account and forward your AOL mail there, see if you get it if all else fails.

TooLowBrow
06-19-2009, 02:46 PM
you should probably post a pic of your daughter

boosterp
06-19-2009, 03:00 PM
you should probably post a pic of your daughter

Agreed, this would help in judging the issue.

styckx
06-19-2009, 03:02 PM
you should probably post a pic of your daughter

Agreed, this would help in judging the issue.

^

drjoek
06-19-2009, 03:24 PM
Agreed, this would help in judging the issue.



This isn't fixing my AOL.

drjoek
06-19-2009, 03:27 PM
What OS do you use?

What browser and version do you use?

Any other weird issues with web sites? Visit several in you favorites before answering.

When was the last time you visited AOL?

Open a gmail account and forward your AOL mail there, see if you get it if all else fails.



Windows Vista
Latest IE browser
We check the email regularly
Her laptop is fresh out of the box yesterday and wireless so no virus
My kids says Facebook is doing the same.

TooLowBrow
06-19-2009, 03:29 PM
This isn't fixing my AOL.

youre not even trying

SatCam
06-19-2009, 03:29 PM
What exact url are you trying to access?

drjoek
06-19-2009, 03:32 PM
Aol.com

lleeder
06-19-2009, 03:32 PM
Do you need aol loaded on the computer to access the email? Maybe you can just use your browser and go to aol.com then access your mail that way. Its not the entire files of aol you need just the mail part.

instrument
06-19-2009, 03:33 PM
IE? Lol dl firefox and I bet it works. People who use IE as a daily browser are asking for trouble.

My gf
has vista using IE and there are times I can't access certain sites, I've turned off internet protection and everything and they still don't work, I'm sure there's a simple answer but using firefox is easier.

I keep ie around for rim and other sites that need it.

SatCam
06-19-2009, 03:34 PM
So what exactly does your browser say when you click this link?


http://www.aol.com/


if it is happening with more than one website it sounds like it could be an ISP issue. This just started happening today?

TooLowBrow
06-19-2009, 03:37 PM
Error: cannot load the PEAR XML_RPC class


do you get this?

disneyspy
06-19-2009, 03:37 PM
you know whos hot? that megan fox

styckx
06-19-2009, 03:45 PM
For some reason I still have this picture from 2002 when I was in the midst of cleaning, rearranging and painting my room.

http://i52.photobucket.com/albums/g37/styckx/aol.jpg

lleeder
06-19-2009, 03:47 PM
For some reason I still have this picture from 2002 when I was in the midst of cleaning, rearranging and painting my room.

http://i52.photobucket.com/albums/g37/styckx/aol.jpg

shit. What are you a hoarder?

Ritalin
06-19-2009, 03:51 PM
Joe K, c'mon man.

You have a couple of shekels.

Buy a Mac, and be done with these problems.

lleeder
06-19-2009, 03:53 PM
Who cares anyway? You know all his emails are from other boring dentists talking about the newest toothbrush and whatnot.

drjoek
06-19-2009, 03:55 PM
So what exactly does your browser say when you click this link?


http://www.aol.com/


if it is happening with more than one website it sounds like it could be an ISP issue. This just started happening today?



It gives a screen that says that aol.com is unavailable
Started the other day
If its an ISP issue I contact Charter? Whom I get high speed internet from?

drjoek
06-19-2009, 04:00 PM
Do you need aol loaded on the computer to access the email? Maybe you can just use your browser and go to aol.com then access your mail that way. Its not the entire files of aol you need just the mail part.

I dont have the AOL loaded we just use the aol.com website for mail and AIM Still cant load it

lleeder
06-19-2009, 04:01 PM
I dont have the AOL loaded we just use the aol.com website for mail and AIM Still cant load it

I got nothing then.

drjoek
06-19-2009, 04:01 PM
you know whos hot? that megan fox

How is this helping ME?!

lleeder
06-19-2009, 04:07 PM
How is this helping ME?!

Can't hurt to mention.

drjoek
06-19-2009, 04:09 PM
Can't hurt to mention.

I just looked her up on the google
She does appear to be a rather attractive young woman

styckx
06-19-2009, 04:15 PM
Has it been determined yet if he can reach any website at all? Or is this just aol.com

instrument
06-19-2009, 04:15 PM
Mega faux

drjoek
06-19-2009, 04:17 PM
Has it been determined yet if he can reach any website at all? Or is this just aol.com

Its only AOL
and ONLY at home

styckx
06-19-2009, 04:20 PM
Disable windows firewall (it really is shit)
Power cycle Modem
Power cycle router

Try again

boosterp
06-19-2009, 05:00 PM
Windows Vista
Latest IE browser
We check the email regularly
Her laptop is fresh out of the box yesterday and wireless so no virus
My kids says Facebook is doing the same.

What security software do you have on it and have you loaded all of Window's updates?

Were you able to check your email at home yesterday from the same computers?

Looks like this site works fine.

For some reason I still have this picture from 2002 when I was in the midst of cleaning, rearranging and painting my room.

http://i52.photobucket.com/albums/g37/styckx/aol.jpg

Used all mine back then for shooting targets, I'll have to scan the picture.

It gives a screen that says that aol.com is unavailable
Started the other day
If its an ISP issue I contact Charter? Whom I get high speed internet from?

Sounds like it may be the ISP or your firewall so...

Disable windows firewall (it really is shit)
Power cycle Modem
Power cycle router

Try again

Do this. If it does not work call your ISP first because AOL sucks but may have a server near your area out which is not unheard of.

Then get a Gmail account and forward all your aol email to the gmail and forget that site ever existed.

KnoxHarrington
06-19-2009, 05:52 PM
Try setting up an email client -- any will do -- to access your AOL account via the POP or IMAP servers.

http://email.about.com/cs/aoltips/qt/et050704.htm

styckx
06-19-2009, 05:55 PM
Then get a Gmail account and forward all your aol email to the gmail and forget that site ever existed.

^ THIS. ALL OF IT!!

Gmail rules