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sr71blackbird
08-11-2008, 02:27 PM
I am not sure what to call this, but basically I need to make a document that acts as a log of phone calls that come into an answering machine. Part of my job needs me to answer calls that come into a machine and I need to break it down easily and smart and divide it among 3 other people. I was alsready using a document that I had made up with Word and it worked effectively, but my boss thought we could save paper and the enviroment if I could put maybe six calls on one page. I had it set up before so that it fit one call per page. I liked that because it had room for notes etc. But I admit it was a little excessive.
The calls come on from 3 regions, say Massachussets, Rhode Island and New Hampshire.
I want the state selection as a check box, then their name address and town and the reason for the call and finally a check box if the call is resolved.
Should I make this in Word? Power Point? Excel? Something else? Is there existing templates that I can customize? What would this be called if I were to look it up? "Call list" seems to not help me when I search. Thanks

SatCam
08-11-2008, 02:33 PM
ms access DB

sr71blackbird
08-11-2008, 02:37 PM
ms access DB

What does it look like? It may not be on my office computer, they have Word, Excel, Power Point. I have to look. I was hoping to make something at home and email it to myself. I have a Mac but I have the Word, Excel and Power Point here..

IMSlacker
08-11-2008, 02:56 PM
MS Access is a pretty easy to use relationl database. It's probably a good way to go, although it might take a little while to learn. You'd might need to have it installed on your office pc. I don't think it's available for Mac.

ozzie
08-11-2008, 04:47 PM
I have the Word, Excel and Power Point here..

Given your choices, and the content you want to record, I'd go with Excel... but I'm always partial to a spreadsheet.

If you're only dealing with a few states, and a few types of calls, you can set up some "pick from lists" or drop downs pretty easily.

ozzie
08-11-2008, 04:49 PM
I need to break it down easily and smart and divide it among 3 other people.

Forgot about this part. In my limited experience, nothing beats excel (that *I* know of) for sorting by columns, or separating into different tabs.

AngelAmy
08-11-2008, 05:31 PM
I'd go with Excel, Access is a pain to learn.

Foster
08-11-2008, 05:42 PM
I use Excel all the time for similar functions, it is very versatile.

sr71blackbird
08-11-2008, 05:44 PM
I did it with Excel. It was actually easier to do on my Mac then on my Windows pc at work, oddly enough. I wish I could show what I did here...