How to deal with someone going out of business?

[King Imp]

<p>I am at my wit's end and I don't know what to do anymore to force this company's hand. </p><p>Long story that I try to make short but never works, we bought a sofa back&nbsp;at the end of&nbsp;September from a local furniture store in my area that has recently announced that they are going out of business. We were originally told we would have it in one week as they had some coming in on order. Turns out that was a lie as the company they were getting it from had the material on backorder. Then come to find out we wouldn't see it for 2 months. This was unacceptable as we specifically needed this couch for Thanksgiving. After numerous arguments the worthless owner agrees to give us a loaner and all the time acts like he's doing us a favor. Bite me you sheister scumbag! </p><p>October comes and goes. I call again and they say they still don't have it and have no idea when they will be getting it. Great customer service assholes!&nbsp;November comes and goes and same thing. Nothing! Then December almost comes and goes, but one week before Christmas I call and miraculously the couch is being delivered to them on the exact day I happened to call. Yeah, some coincidence. It was probably sitting there for weeks. Anyway, I set up a delivery for the Saturday before Christmas. Sofa gets here, gets unwrapped and the fucking thing is broken! Back it goes and I demand another one be ordered to replace this. The owner once again acts like I'm putting him out and asking him to give me his business. Heaven forbid they give their customers what they want. They kiss your ass when you are in the store, but as soon as that credit card is swiped, you don't exist to these people. Nevermind the fact that everytime I call and got their answering machine, no one ever called back. I had to call constantly in the hopes of actually catching someone there.</p><p>Okay, so anyway, they say they will reorder and of course this is going to take another 6-8 weeks. This was like December 27th. 8 weeks will be this Wednesday. I call yesterday to see what's going on and what the status is. They tell me that the sofa manufacturer just picked up the damaged sofa from them and the order for my new one was just placed on February 13th. WHAT?!?! What happened to it being ordered on December 27th? </p><p>I honestly don't know what to do anymore to force their hand and make them do their goddamn jobs. Would threatening them with a lawsuit or the Better Business Bureau work or would it be a waste of time? Sure, I could just demand a refund, but that defeats the purpose. I would only have to go through this again with another company. At this point,&nbsp;I just want to make these bastards suffer like they have made us do. </p><p>&nbsp;</p>

[Dougie Brootal]

<p>i dont think another company would do that to ya bro. i would threaten the SHIT outta them. i would call the BBB and my lawyer and i would call and update them every time i called some one. then id say &quot;ya got ____ weeks to give me my couch, in perfect brand new condition, or i am following through with this lawsuit! youve jerked me off long enough! time to shit or get off the pot!!&quot; </p><p>&nbsp;</p><p>and the like.</p>

[Tenbatsuzen]

They are going out of business.&nbsp; you can't threaten them with lawsuits or the BBB.&nbsp; They don't care.&nbsp; Get your refund, go to a reputable furniture place.&nbsp; Anything else will give you a bigger headache.

[King Imp]

<p>My only concern with the BBB thing is would a company that is going out of business even care about such a threat. What would they have to lose at that point? </p><p>As for a lawyer, unfortunately I would have to go get one first as I don't have one on retainer. I don't want to threaten them with that and they call my bluff. </p><p>&nbsp;</p>

[Tenbatsuzen]

<strong>King Imp</strong> wrote:<br /><p>My only concern with the BBB thing is would a company that is going out of business even care about such a threat. What would they have to lose at that point? </p><p>As for a lawyer, unfortunately I would have to go get one first as I don't have one on retainer. I don't want to threaten them with that and they call my bluff. </p><p>&nbsp;</p><p>You claim you want this headache to be over.&nbsp; The best way is to get the refund, and go somewhere else.&nbsp; Trust me on this.</p><p>&nbsp;</p>

[MrPink]

<p>I wonder why they're going out of business...<img src="/messageboard/tiny_mce/plugins/emotions/images/lol.gif" border="0" width="20" height="20" /></p><p>Get yourself a refund, they don't deserve your money if they are gonna treat you like shit.</p>

[Dougie Brootal]

<strong>Tenbatsuzen</strong> wrote:<br />They are going out of business.&nbsp; you can't threaten them with lawsuits or the BBB.&nbsp; They don't care.&nbsp; Get your refund, go to a reputable furniture place.&nbsp; Anything else will give you a bigger headache. <p>yeah, what he said! </p><p>seriously, i thought the lawsuit and BBB thing was not the correct route but i thought you said you didnt wanna get a refund cuz the other places will be the same, thats why i started my post with &quot; i dont think another place would do that to ya&quot;. so yeah i agree with tenbats!</p>

[King Imp]

<p>I only said the other places would be the same if they had to order the sofa and make me wait all this time again. If I could find a place who has the same sofa in stock, then there is no problem. </p><p>I think I may have found a place, but unfortunately I will be spending another $200 more than what I already have. To me that is a defeat and it pisses me off to lose like this. </p><p>Oh, and Tenbats, being you are or were from this area, you might know this place I'm speaking of. It's Crazy Joe's Furniture, so if any of you are in the Jersey Shore area and see their big going out of business sale bullshit, avoid them like the plague. </p><p>&nbsp;</p>

[nate1000]

<p>Sorry, dude. You ain't getting shit- no couch, no money, nothin'. </p><p>You got took- that's it. </p><p>Look a the bright side- from now on, you get to line up with the rubes.</p>

[Soupy_Dreck]

Buy the more expensive couch, get your refund and sue them for the difference.

[King Imp]

<strong>nate1000</strong> wrote:<br /><p>Sorry, dude. You ain't getting shit- no couch, no money, nothin'. </p><p>Then I will gladly sue their asses and make their lives a living hell. </p><p>&nbsp;</p><p><strong>Soupy_Dreck</strong> wrote:<br />Buy the more expensive couch, get your refund and sue them for the difference. </p><p>I like your thinking.&nbsp; <img src="/messageboard/tiny_mce/plugins/emotions/images/laugh.gif" border="0" width="20" height="20" />&nbsp;</p><p>&nbsp;</p>

[nate1000]

<strong>King Imp</strong> wrote:<br />Then I will gladly sue their asses and make their lives a living hell. <p>&nbsp;</p><p>They are going out of business. You will be suing a Company that no longer exists and probably has secured creditors lined up at the door- good luck with that. </p><p>Seriously, if you can still get your money back, DO IT TODAY!!!! Each day that passes brings them one day closer to disappearing and believe me, if you think you are having a tough time now,&nbsp;forget about it&nbsp;once the Company's doors close . </p>

[sailor]

<strong>Tenbatsuzen</strong> wrote:<br />They are going out of business. you can't threaten them with lawsuits or the BBB. They don't care. Get your refund, go to a reputable furniture place. Anything else will give you a bigger headache.<p> <font size="2">thank you for saving me the trouble of typing exactly this.<br /></font></p><p><font size="2">edit: if you paid with a cc call your cc company and dispute the charges.&nbsp; it's safer than waiting on them to give you money back, especially if they're filing for bankruptcy.</font> </p>

<span class=post_edited>This message was edited by sailor on 2-20-07 @ 2:32 PM</span>

[Dan 'Hampton]

I bought a sofa from a place that ended up going out of business last year.&nbsp; Amazingly they found my sofa in their warehouse and I was able to get it before it disapeared.

[Snacks]

<strong>sailor</strong> wrote:<br /><strong>Tenbatsuzen</strong> wrote:<br />They are going out of business. you can't threaten them with lawsuits or the BBB. They don't care. Get your refund, go to a reputable furniture place. Anything else will give you a bigger headache. <p><font size="2">thank you for saving me the trouble of typing exactly this.<br /></font></p><p><font size="2">edit: if you paid with a cc call your cc company and dispute the charges.&nbsp; it's safer than waiting on them to give you money back, especially if they're filing for bankruptcy.</font> </p><span class="post_edited">This message was edited by sailor on 2-20-07 @ 2:32 PM</span> <p>What they both said. The only problem is even if you dspute the charges, you still might not get the money back. If they are going out of business and no longer taking credit cards they may have $0 in their account for people to get the money pulled out of their account. And if they are still taking cc, look at your recipt to see the details. B/c you can dispute a charge all you want, you still have to prove you are right to your creidt card and they will also sate their case. The credit card compay appoints a mediator to decide who is in the right. And trust me recipts and the contract will mean the difference.</p><p>&nbsp;</p>

[sailor]

<strong>Snacks</strong> wrote:<br /><strong>sailor</strong> wrote:<br /><strong>Tenbatsuzen</strong> wrote:<br />They are going out of business. you can't threaten them with lawsuits or the BBB. They don't care. Get your refund, go to a reputable furniture place. Anything else will give you a bigger headache. <p><font size="2">thank you for saving me the trouble of typing exactly this.<br /></font></p><p><font size="2">edit: if you paid with a cc call your cc company and dispute the charges. it's safer than waiting on them to give you money back, especially if they're filing for bankruptcy.</font> </p><span class="post_edited">This message was edited by sailor on 2-20-07 @ 2:32 PM</span> <p>What they both said. The only problem is even if you dspute the charges, you still might not get the money back. If they are going out of business and no longer taking credit cards they may have $0 in their account for people to get the money pulled out of their account. And if they are still taking cc, look at your recipt to see the details. B/c you can dispute a charge all you want, you still have to prove you are right to your creidt card and they will also sate their case. The credit card compay appoints a mediator to decide who is in the right. And trust me recipts and the contract will mean the difference.</p><p>&nbsp;</p><p>&nbsp;<font size="2">good point on them not taking cards any longer, but it sounds like they're still doing business for the time being.&nbsp; failure to deliver would pretty much guarantee him a win.&nbsp; &quot;i ordered this months ago, and never got it, i'd just like to get back to where we started.&quot;<br /></font></p>

[Death Metal Moe]

<p>Throw a huge rock through the front of their store window.</p><p>Won't do anything but make you feel better, but man you'll feel better!&nbsp; For added effect, tell homeless people there's a business with a window broken.</p>

[Soupy_Dreck]

<strong>Death Metal Moe</strong> wrote:<br /><p>Throw a huge rock through the front of their store window.</p><p>Won't do anything but make you feel better, but man you'll feel better!&nbsp; For added effect, tell homeless people there's a business with a window broken.</p><p>Brutal, upfront, honest...I love this plan</p>

[Bossanova]

<p>If all else fails, there is always this.</p><p><a href="http://images.google.com/imgres?imgurl=http://www1.istockphoto.com/file_thumbview_approve/1863302/2/istockphoto_1863302_molotov_cocktail.jpg&amp;imgrefurl =http://www.istockphoto.com/imageindex/1863/3/1863302/Molotov_Cocktail.html&amp;h=380&amp;w=330&amp;sz=20&amp;hl=en&amp;star t=30&amp;tbnid=Yx9Ny24YhIDHTM:&amp;tbnh=123&amp;tbnw=107&amp;prev=/images%3Fq%3Dmolotov%2Bcocktail%26start%3D18%26nds p%3D18%26svnum%3D10%26hl%3Den%26sa%3DN"><img src="http://tbn0.google.com/images?q=tbn:Yx9Ny24YhIDHTM:http://www1.istockphoto.com/file_thumbview_approve/1863302/2/istockphoto_1863302_molotov_cocktail.jpg" border="0" width="107" height="123" /></a></p>

[King Imp]

<p>Unbelievable! I'm gonna have to be forced to get a lawyer, or at least ask one if I have any legal rights in this matter. </p><p>I went to this store to get my money back because on my bill of sale it said they had until 2/20/07 to deliver my sofa. They did deliver it earlier, but I never took possession of it since it was broken. I see that as not counting as a delivery. How can it, it's not in my house? </p><p>Anyway, I went to the store and they are refusing to give me my money, claiming it was technically delivered and because of them reordering the thing, there is a new due by date. Keep in mind, I was never informed of this new due by date and it is written on a paper that I never signed. For all I know, someone in the back office wrote this up real quick when I came in. </p><p>Anyone have any ideas because I am fresh out? Aside from a lawyer, which in the long run if I have a case will cost almost as much if not more than the actual sofa, I don't know what to do. </p><p>&nbsp;</p>

[HBox]

I knew which store you were talking about before you even identified it.

[Bob Impact]

<strong>King Imp</strong> wrote:<br /><br /><p>Oh, and Tenbats, being you are or were from this area, you might know this place I'm speaking of. It's Crazy Joe's Furniture, so if any of you are in the Jersey Shore area and see their big going out of business sale bullshit, avoid them like the plague. </p><p>&nbsp;</p><p>At this point you should seek legal counsel, you have a right to recieve full return of your money if you have not been furnished with goods for it.</p><p>And can i just add, as someone who's been in retail electronics for 7 years:</p><p>&nbsp;</p><p><font size="5">STOP SHOPPING AT PLACES WITH THE WORD CRAZY IN THE NAME!&nbsp; IT'S NEVER WORTH IT! FOR FUCKS SAKE!<br /></font></p>

[King Imp]

<strong>HBox</strong> wrote:<br /><font color="#000080"><font size="2">I knew which store you were talking about before you even identified it.</font></font> <p>Have you dealt with these lying scumbags before? </p><p>Oh, and to add fuel to the fire, something I forgot about, but was just reminded by my wife. 3-4 months ago, she talked to the owner because we were upset that it was going to take so long to be delivered. He then offered to give us our money back, but we decided to ride it through as we hadn't had the displeasure of seeing how bad this was gonna be. Why was it okay to give money back then, but not now? </p><p>&nbsp;</p>

<span class=post_edited>This message was edited by King Imp on 2-24-07 @ 4:43 PM</span>

[PapaBear]

<strong>King Imp</strong> wrote:<br />Why was it okay to give money back then, but not now? <p>&nbsp;</p><span class="post_edited">This message was edited by King Imp on 2-24-07 @ 4:43 PM</span> <p>Are they actually in bankruptcy? I learned a few years ago, that if a store is in bankruptcy liquidation, they don't have to honor gift certificates. There was a place around here like that. Some people had gift certificates that were worth over a thousand bucks, and they were useless.</p>

[King Imp]

<strong>PapaBear</strong> wrote:<br /><strong>King Imp</strong> wrote:<br />Why was it okay to give money back then, but not now? <p>Are they actually in bankruptcy? I learned a few years ago, that if a store is in bankruptcy liquidation, they don't have to honor gift certificates. There was a place around here like that. Some people had gift certificates that were worth over a thousand bucks, and they were useless.</p><p>I don't believe they are. After talking to another furniture store, they told us that this company pulls this &quot;Going out of business&quot; shit all the time and they are still there. </p><p>In my pissed off state, as I was walking out of the store I yelled &quot;When I get done with you, you'll wish you really were going out of business!&quot; Sure, it didn't fix anything, but it felt good. </p><p>&nbsp;</p>

[Ogre]

<strong>Death Metal Moe</strong> wrote:<br /><p>Throw a huge rock through the front of their store window.</p><p>Won't do anything but make you feel better, but man you'll feel better!&nbsp; For added effect, tell homeless people there's a business with a window broken.</p><p><img src="http://rds.yahoo.com/_ylt=A9gnMicyuuBFL48AlFSjzbkF;_ylu=X3oDMTA4NDgyNWN 0BHNlYwNwcm9m/SIG=11rv5aa17/EXP=1172442034/**http%3A//www.psywarrior.com/looters03.jpg" border="0" width="384" height="307" /></p>

[SatCam]

<strong>Bob Impact</strong> wrote:<br><strong>King Imp</strong> wrote:<br /><br /><p>Oh, and Tenbats, being you are or were from this area, you might know this place I'm speaking of. It's Crazy Joe's Furniture, so if any of you are in the Jersey Shore area and see their big going out of business sale bullshit, avoid them like the plague. </p><p> </p><p>At this point you should seek legal counsel, you have a right to recieve full return of your money if you have not been furnished with goods for it.</p><p>And can i just add, as someone who's been in retail electronics for 7 years:</p><p> </p><p><font size="5">STOP SHOPPING AT PLACES WITH THE WORD CRAZY IN THE NAME! IT'S NEVER WORTH IT! FOR FUCKS SAKE!<br /></font></p><p></p>

http://upload.wikimedia.org/wikipedia/en/thumb/2/21/Crazy_Eddie_screenshot.jpg/275px-Crazy_Eddie_screenshot.jpg

[Tenbatsuzen]

<p>The only Crazy Joe's I knew of was on the Cardiff Circle in the Southern Jersey Shore.&nbsp; Is there another one on the North Shore?&nbsp; (I only say because HBox said he knew of it)</p><p>&nbsp;</p><p>When you share your strip mall lot with a Bradlee's that never re-opened, it may be time to re-asses your furniture needs.</p><p>&nbsp;</p>

[JPMNICK]

<p>wait for it....</p><p>&nbsp;</p><p>listen to Matty, it is great advice</p>

[King Imp]

<strong>Tenbatsuzen</strong> wrote:<br /><p>The only Crazy Joe's I knew of was on the Cardiff Circle in the Southern Jersey Shore.&nbsp; Is there another one on the North Shore?&nbsp; (I only say because HBox said he knew of it)</p><p>&nbsp;</p><p>When you share your strip mall lot with a Bradlee's that never re-opened, it may be time to re-asses your furniture needs.</p><p>I'm sure it's the same franchise, but it's not the location you mentioned. </p><p>Still that said, excuse me for not being made of money and hoping to save some by going to a local place. $10 or $10,000, it doesn't matter. This shit is not right and someone should be made to pay. </p><p>&nbsp;</p>

[HBox]

<strong>King Imp</strong> wrote:<br /><strong>HBox</strong> wrote:<br /><font color="#000080"><font size="2">I knew which store you were talking about before you even identified it.</font></font> <p>Have you dealt with these lying scumbags before? </p><p>Oh, and to add fuel to the fire, something I forgot about, but was just reminded by my wife. 3-4 months ago, she talked to the owner because we were upset that it was going to take so long to be delivered. He then offered to give us our money back, but we decided to ride it through as we hadn't had the displeasure of seeing how bad this was gonna be. Why was it okay to give money back then, but not now? </p><p>&nbsp;</p> <span class="post_edited">This message was edited by King Imp on 2-24-07 @ 4:43 PM</span><p>No, not personally but I've heard some bad stories about the place in recent years. It's been a fixture for a while. Quite a few years ago my parents got some stuff from there no problem. I hadn't heard anything bad about the place until the last 2-3 years. But everything I've heard about the place recently is bad. </p>

[HBox]

<strong>Tenbatsuzen</strong> wrote:<br /><p>The only Crazy Joe's I knew of was on the Cardiff Circle in the Southern Jersey Shore. Is there another one on the North Shore? (I only say because HBox said he knew of it)</p><p>&nbsp;</p><p>When you share your strip mall lot with a Bradlee's that never re-opened, it may be time to re-asses your furniture needs.</p><p>&nbsp;</p><p>I think his main store is the one on Route 9 in Howell. I suspect it's the only one left.</p>

[King Imp]

<strong>HBox</strong> wrote:<br /><strong>Tenbatsuzen</strong> wrote:<br /><p>The only Crazy Joe's I knew of was on the Cardiff Circle in the Southern Jersey Shore. Is there another one on the North Shore? (I only say because HBox said he knew of it)</p><p>&nbsp;</p><p>When you share your strip mall lot with a Bradlee's that never re-opened, it may be time to re-asses your furniture needs.</p><p>&nbsp;</p><p><font color="#000080"><font size="2">I think his main store is the one on Route 9 in Howell. I suspect it's the only one left.</font></font></p><p>That would be the one. </p><p>&nbsp;</p>